top of page

PRIVACY POLICY

THE CLUB respects your privacy. The Privacy Policy here explains our practices relating to collection, use and disclosure of information that you may provide to THE CLUB including through this Site. Before you submit any personal information to THE CLUB through this Site or otherwise, please thoroughly review this Privacy Policy, and contact us at hello@theclubnc.com if you have any questions.

 

In no event will THE CLUB be liable for any direct, indirect, special, or other consequential damages resulting from your use of the Website, the App, or on any other linked/third-party website, including without limitation, any lost profits, business interruption, loss of programs, or other data on your information handling systems or otherwise, including any claims waived by you previously in this agreement even if THE CLUB expressly advised of the possibility of such damage.

 

All information is provided by THE CLUB on an “as is” basis only. THE CLUB provides no representations and warranties, express or implied, including the implied warranties of fitness for a particular purpose, merchantability, and non-infringement.

Please note that this Privacy Policy governs information provided to THE CLUB FITNESS, LLC and communications from THE CLUB, including information you provide to us on our website at www.theclubnc.com (“THE CLUB Website”) and mobile application (“THE CLUB Mobile Application”). Your use of THE CLUB Website or the THE CLUB Mobile Application constitutes your acceptance of this Privacy Policy and your consent to the practices it describes.

 

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, fill out a form, purchase a class pack or membership, or make a reservation, and in connection with other activities, services, features or resources we make available to you. You may be asked for your name, email address, mailing and billing address, phone number(s), emergency contact, date of birth, credit card information, as well as other information we may need to allow you to purchase, reserve and participate in classes. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, but that will prevent you from engaging in certain activities – such as purchasing and reserving a class.

 

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about you and other Users whenever you interact with our Site. Non-personal identification information may include your IP address, browser type, and technical information about your connection to our Site, such as the operating system of your computer, your Internet service provider and other similar information. We may also record information about your usage, such as the time and frequency of your visits to the Site. If you are logged in, we may associate that information with your account. We may also track aggregate user data from Users of the Site.

 

HOW INFORMATION IS USED

THE CLUB will not sell or rent your personal information to anyone, for any reason, at any time. THE CLUB uses and discloses your personal information only as follows:

  • To analyze THE CLUB’s Website/ THE CLUB’s Mobile Application usage and improve the service;

  • To fulfill your requests and orders for certain products and services;

  • If you indicate that you are interested in receiving THE CLUB’s related news and information, you may receive emails to the email address you provided as part of the registration process;

  • For market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;

  • To third-party contractors that provide services to THE CLUB and are bound by these same privacy restrictions;

  • To enforce THE CLUB’s Terms and Conditions; and

  • As otherwise set forth in this Privacy Policy.

 

You can help THE CLUB maintain the accuracy of your personal information by updating your account. Please update this information when you change your address, phone number, or email address.

 

We do not intentionally collect personally identifiable information from children under the age of 14. If we become aware that we have collected personally identifiable information from a user of the Site who is under the age of 14, we will remove that child’s personal information from our files.

 

PROTECTING YOUR INFORMATION

We adopt reasonable and appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk.

 

SHARING YOUR INFORMATION

We do not share, sell or otherwise disclose your personal identification information to others unless we get your express written consent. We may use third party service providers to help us operate our business and the Site, such as processing payments and sending out newsletters or surveys, and we may share your information with these third parties for those limited purposes, provided that they agree to maintain the confidentiality of such information. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers for the purposes outlined in this policy. At times we or they may be required by law or legal process, or public interest to disclose your personal information. We reserve the right to determine what situations warrant disclosure in the public interest.

 

CHILDREN’S POLICY

Our services are not directed to individuals under the age of 14. We do not knowingly collect personal information from children. If we discover that a child under 14 has provided us with personal information, we will promptly delete it.

 

COOKIES

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to login a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 

POLICY CHANGES

THE CLUB reserves the right to change the content of this Privacy Policy from time to time, and such changes will become effective immediately. We will always post our most current Privacy Policy on our website, and we suggest that you periodically consult it, or contact us at hello@theclubnc.com should you have any concerns.

 

CONTACT US

If you have any questions about this Privacy Policy or our practices, please contact us at hello@theclubnc.com

bottom of page