WHERE IS THE CLUB: THE PRELUDE?
This semi-permanent installment is located on the top floor of 1200 S Graham St
IS THERE PARKING?
Yes! We have 55 parking spaces for clients in the back of the studio and there is also street parking available on Graham St.
DO YOU PROVIDE TOWELS?
Yes! We provide towels for all fitness classes
HOW EARLY SHOULD I ARRIVE TO CLASS?
New clients are required to arrive at least 15 minutes prior to class and returning clients are required to arrive at least 5 minutes prior to class. We do not allow any late entry to class for the safety of our team and clients.
WHAT CLIPS ARE YOUR BIKES COMPATIBLE WITH?
The bike is compatible with SPD clips
HOW DO I BOOK MY FIRST CLASS?
DO YOU SELL WATER?
Yes! There is PATH water for purchase at the studio.
IS THE STUDIO AVAILIBLE FOR PRIVATE EVENTS OR CORPORATE PARTNERSHIPS?
Yes! Please email hello@theclubnc.com for more information
WHAT ARE THE LATE CANCEL, LATE ARRIVAL, AND NO SHOW POLICIES?
All late cancellations and no shows will result in the loss of credit.
No shows will result in a $10 fee.
For everyone’s safety and quality of experience, there will be no access to classes once it has started.
WHERE IS THE CLUB?
1200 S GRAHAM ST
WHAT SHOULD I BRING FOR CLASS?
WHEN DOES THE BOOKING WINDOW OPEN?
The booking window opens at 5 pm on Sunday for the upcoming week
DO YOU OFFER SPIN SHOE RENTALS?
Yes! Spin shoe rentals are available for $2
WHAT MEMBERSHIPS AND CLASS PACKAGES ARE AVAILIBLE?
DO YOU HAVE BATHROOMS/SHOWERS?
Yes! Bathrooms are available for THE CLUB: THE PRELUDE and showers will be available equipped with clean products and towels for your use in the full studio ☆ COMING SOON ☆
ARE YOU DOING AUDITIONS/APPLICATIONS?
HOW DOES THE WAITLIST WORK?
If a class is full, you will be put on the waitlist. The available spots in class will be opened up to the waitlist 3 minutes before class starts. Please arrive to class early and we will do everything in our power to get you into class.
If a spot becomes available in the class you are on the waitlist for prior to the start of class, you will automatically be enrolled and will receive an email confirming your reservation.
WHAT IS THE CELL PHONE POLICY IN CLASS?
No cell phones are allowed in any classes unless you have special permission from leadership. Apple and smart watches must be on theater mode.